Shipping policy

Shipping Policy

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Processing times
Processing time is the time needed to prepare your order before shipment and is separate from carrier delivery time. Timing varies by item and fulfillment location. If you need your order by a particular date, contact us at thinkiridium@gmail.com for a current estimate before ordering.

Shipping rates
Available shipping options and charges are shown at checkout. Depending on the items and destination, rates may be carrier-calculated or set for the applicable shipping service. Review the shipping total before completing your purchase.

Tracking your order
Tracking details are added to your order as shipments are fulfilled. Use the tracking link provided for the latest carrier updates. Tracking may not show movement until the carrier scans your package. Orders may arrive in separate packages with separate tracking details.

Delivery estimates
Delivery timing depends on the destination and shipping service. Any delivery estimate is separate from processing time. Check your carrier tracking link for current delivery updates. If your order is delayed or tracking is unavailable, please contact us so we can check its status.

Address changes
Please check your shipping address before placing your order. If you need to make a correction, email thinkiridium@gmail.com as soon as possible with your order number and the corrected address so we can check whether a change is still possible.

Questions and contact information
For shipping questions, missing packages or delivery concerns, email thinkiridium@gmail.com with your order number and a description of the issue. Include your tracking number if available. For returns and exchanges, please refer to our Refund Policy.